Contact REALiT Capture Solutions
Serving Customers Across the United States and Canada.
+1-833-573-2548
experts@r-e-a-l.it
Mississauga, ON L4V 1W1
CanadaOpen in Google Maps →
Looking for equipment? Scanner rentals · Laser scanners · Software
Ask a Question or Request a Demo
Have a question? Interested in a product demo? Fill out the form below to find out if reality capture products, software, or services from REALiT Capture Solutions are a fit for your needs. We're here to help and love to provide real-world expertise to help your business succeed with geospatial and reality capture solutions.
Working with R-E-A-L.iT has been instrumental in enabling TELUS to safely and accurately assess our antenna installations with cost-effective, customized reality capture solutions, streamlining our workflow and improving our services to customers.
With the onset of 5G, knowing the positioning of cell phone antenna installations is more important than ever, in order to ensure proper coverage to all of our customers. TELUS had previously been relying on third party surveying information to get location and placement data for our antenna installations. However, that data was sometimes inaccurate, outdated, or missing context. Gathering new data was a potentially time-consuming, resource-intensive, and often dangerous task.
Derek and his team took the time to learn our business needs, understanding our technical requirements and challenges as well as the importance of this task to our business. Derek proposed a multi-faceted hardware and software workflow solution to our problems. We now have a simple field capture process that creates digital twins from which we can get all the data we need in order to correct antenna positioning before problems crop up for our clients. Using an RTC360, a GPS system, and Cyclone 3DR, as well as custom-created software scripts which Derek’s team created for us, we now can easily create antenna positioning reports automatically integrated into Google Workspace from Cyclone 3DR.
Unlike with some sales experiences, Derek and his team have been constantly available to us both pre- and post-sale, partnering with TELUS in implementing complex and long-term applications of reality capture solutions to our business.
Patrick ProvostField Technical RepresentativeTELUS Communications
Why Choose REALiT Capture Solutions
Thank you for considering REALiT Capture Solutions as your provider for reality capture software, hardware, and support. We are dedicated to providing our clients with high-quality products and services.
As part of our commitment to customer satisfaction, we offer the following with all equipment purchases:
1. Unlimited support: we are available to provide technical assistance and support to ensure that your software and hardware are operating smoothly. Our team of experts is knowledgeable and highly responsive to your needs. We will respond to your queries within 24 hours to help rectify any technical issues you are experiencing.
2. Training: we provide training and educational resources to help you maximize the potential of your new software and hardware. Our training is designed to help you get up and running quickly, and to ensure that you are fully equipped to use your products effectively.
3. Exclusive access: as a REALiT Capture Solutions customer, you will have exclusive access to new product releases, updates, and special promotions, exclusive to our clients.
Our commitment to customer satisfaction is of utmost importance, and we look forward to the opportunity to work with you as your reality capture partner.
While there are numerous LiDAR Scanner makes on the market, at R-E-A-L.iT we always aim to support our clients' Reality Capture needs with the right tool for the job. We work with Leica Geosystems, a leading manufacturer, for the accuracy of its equipment, its software ecosystem and its support. We would be happy to discuss our experience with the various manufacturers in this space and the pros and cons they bring to the table.
At the end of the day, it is the success of our clients that is our goal, so we'll be the first to tell you if the hardware, software, and services we provide might not be the right fit for you. Of course, we do hope that our reality capture solutions will provide you the value you need, and we'd love to have the opportunity to explore that together with you!
We provide our clients with total solutions that include initial training and onboarding for each new scanner, a dedicated account manager for ongoing service and support coordination, direct-to-expert technical access, an independent online community for reality capture professionals, training videos and other materials, along with instant or next-day software renewal and activations, and even custom development services to aid scripting and automation solutions.
Service and Support for Current Customers
Current customers, either sign-in to your customer account dashboard, or submit the form below to open a support ticket. We look forward to supporting you right away!